Store Policies

Last updated: June 2026

Privacy Policy

At JUNOOR, we value your trust above all else. Because we operate a pickup-only storefront, we don't collect unnecessary physical home addresses or tracking data. We only collect the minimal information needed to process your order and safely hand it over to you.

What Information We Collect

Your name, email address, and WhatsApp phone number — used solely to send order status updates and 'Ready for Pickup' notifications. We also record the items you purchase to prepare your package at our counter.

Pickup Verification

When you collect your order, we verify your order confirmation email and a valid ID to prevent unauthorized pickups. This information is not stored beyond the pickup transaction.

Secure Payments

All transactions are processed securely through Stripe. JUNOOR does not store, see, or have access to your raw credit/debit card details. Your payment information is encrypted and handled entirely by Stripe.

No Data Selling

We never sell, rent, or share your personal data with third-party advertisers or unauthorized partners. Your information is yours.

Your Rights

You can contact us anytime at info@junoor.com or WhatsApp at +233 50 604 4281 to request deletion or modification of your account details.

Have questions about our policies?

Reach out to us on WhatsApp and we'll be happy to help.